Mental Health Innovations launches a brand new website for The Mix, scaling up youth services to meet the growing need for support for young people.
This Mental Health Awareness Week, charity Mental Health Innovations unveils a brand new ecosystem of early intervention and support through online service The Mix. This bold step forward establishes the charity as the largest provider of free, digital mental health support for children, young people and adults in the UK.
Co-designed in conjunction with young people, the new platform offers a suite of online services for
young people through content, community, coaching and crisis support, to help them navigate life’s
challenges, build resilience and prevent issues from growing any deeper.
“This moment marks a new era for Mental Health Innovations as we scale up our charitable reach
and impact with the launch of new digital services that will allow millions more young people to
access free, early intervention and support for their mental health and wellbeing. Our new site for
The Mix is a reimagining of what digital support can look like when young people are truly at the
heart of the solution.” said Victoria Hornby, CEO, Mental Health Innovations.
A digital support ecosystem for young people
The new site introduces a range of new services, tailored to the evolving needs of young people,
as well as offering opportunities for them to learn new skills and give back to the community:
● Digital content: Key issues like mental health, relationships, work, money and wellbeing.
● Community boards: Safe, supportive spaces to share experiences and find connection, 24/7.
● One-to-one counselling: Free, confidential short-term support to help young people work
through challenges.
● Shout’s crisis text support: Free, 24/7 urgent help for those in distress.
● LifeSkills: Brand new self-paced learning topics, with the tools to build resilience, knowledge
and manage mental health at your own speed
● Peer Chat (launching soon): The UK’s first national Peer Chat service, connecting young
people with trained peers for real-time, empathetic support.
● The Mix Six Podcast: Candid conversations with inspiring guests on the issues that matter
most.
● Social media channels: Bursting with inspiration, lived experiences and real talk.
● Chatbot: Instant signposting to the right support, anytime.
● Volunteering opportunities: Learn new skills and make a direct difference through
peer-to-peer support, counselling, content or policy.
Building a youth-led offering
The redesigned Mix website is easier to navigate, more accessible and shaped by ongoing
feedback from young people, reflecting Mental Health Innovations’ commitment to creating
inclusive, digital-first solutions that put user voices front and centre.
With the launch of the new site, we are inviting young people, charities, funders and media to
explore the platform, share it widely and help create a safer, more supportive digital world for the
next generation.
Mental Health Innovations (MHI) is a charity delivering scalable, innovative digital services (including Shoutand The Mix) and insights to transform the mental health of the nation. Mental Health Innovations wasfounded in November 2017, with the support of the Royal Foundation of The Prince and Princess of Wales.
MHI powers Shout and The Mix.
The Mix is the UK’s digital safety net for young people. We provide free, anonymous advice and crisis
support designed especially for under 25s. Open 24 hours a day, The Mix gives young people life skills and connections through digital content, community, coaching and crisis support.
Main image: Photograph by Dan Meyers.
